Features
Not a chatbot.
An operator.
Everything below is shipped and working today. No roadmap slides. This is what runs your buildings while you do anything else.
It sees what's wrong.
Photo intelligence
Tenants attach photos; AI vision assesses the extent and the likely source, often replacing follow-up questions entirely. The photo and the analysis travel with the work order to you and your vendor.
AI vision:"Supply-line drip at the shutoff valve, not the tank. Low urgency, ~$120 fix, no water damage visible."
Emergency detection
Life-safety hazards like gas, CO, fire, flooding, and electrical are detected deterministically; keyword detection backs up the AI. The tenant is told to call 911 first. You get an urgent alert immediately.
⚠ 911 first."I smell gas in the hallway" → safety script + instant landlord alert.
Deterministic, every time. Not a judgment call left to a language model.
You stay the boss.
Budgets & auto-approval
Per-category budgets, per property. Routine and in-budget can auto-approve; over budget or unusual waits for your one click, in-app and by email. No budget set? Everything asks first.
Quality-audited AI
Every reply to a tenant passes a quality audit before it sends. Failures are held and handed to a human, and you're alerted. You can take over any conversation at any time.
An assistant that acts
The dashboard includes a conversational AI that does things, not just answers:
"List my pending approvals and approve the two under $200."
"What did I spend on plumbing at Maple St this year?"
"Raise the HVAC budget to $1,500 for summer."
Nothing falls through.
Follow-up automation
Stale approvals get nudged, then escalated. Vendors who go quiet are flagged for reassignment. Unresolved disputes are surfaced. All on urgency-based SLAs, automatically.
⏰Approval pending 36h → nudged → escalated to email + push
👻Vendor silent past SLA → flagged → reassignment suggested
Scheduling, handled
The AI coordinates times between your vendor and your tenant directly, ending the three-way text chain where most repairs die. Confirmations land on your dashboard calendar.
✓ ConfirmedThu 9–11 AM · vendor + tenant both notified · on your calendar
It knows your buildings.
Per-property memory
Recurring issues, unit quirks, and your tendencies are remembered per property and per unit, improving every future triage.
Remembered:"Unit 3's breaker panel is in the bedroom closet." Asked once, never again.
Spend reporting
Maintenance history and spend, by property and category. It's the paper trail your accountant wishes you kept.
On your phone
KeepTen installs straight to your home screen on iOS and Android. No app store, no updates to babysit. Notifications in-app and by email.
All of it. $10 a month.
Up to 10 doors, then $1 per door. 30 days free with 20 requests.