For tenants
Report it once.
Watch it get fixed.
Your landlord uses KeepTen, which means no more unanswered texts, no more "I'll call the guy," no more waiting to find out what happens next.
Text it like a friend
Open the chat, say what's wrong in your own words, attach a photo. You'll get a useful reply in under a minute, any hour, any day. At most you'll be asked a couple of smart questions, never a form.
A photo beats a thousand questions
Snap the leak, the crack, the mystery noise's source. AI vision reads it and usually skips the interrogation. Your photo travels with the repair so the fixer arrives knowing what they're walking into.
Emergencies are taken seriously
Gas, smoke, flooding, sparking outlets: KeepTen recognizes real danger instantly, tells you to call 911 first, and alerts your landlord at the same moment. Safety never waits in a queue.
Scheduling around your life
The vendor coordinates times with you directly in the portal, so there's no three-way phone tag. You'll always know who's coming, when, and for what. Your conversations with the vendor stay private.
There's a human in the loop.
Every AI reply passes a quality check before you see it, and your landlord can step into the conversation at any time. You're talking to a system your landlord supervises, not shouting into a bot.
You always know where it stands.
Reported
"Got it. Here's what I understood, and here's what happens next."
Approved
"Your landlord approved the repair. Arranging your plumber now."
Scheduled
"Thursday 9–11 AM confirmed. I'll remind you the night before."
Done
"All fixed? If anything's still off, tell me here and I'll reopen it."
Something broken?
Sign in and tell KeepTen about it. Add it to your phone's home screen while you're there.